John Parkin | Web Team Demo Site 3

Pre-Conference Summit: The Customer Retention Summit

3:45 PM Case Study Remix: Tailoring Your Loyalty Programs To Retain Customers Long Term

Overstock’s Club O program has been revitalized over the last 12-18 months, and not only have new sign-ups increased, but renewal rates have soared. As they move forward, the intention is to make Club O the most personalized, and valuable, loyalty program in retail. John Parkin, Project Management Leader, will walk you though strategies for:

Revamping your existing loyalty programs to drive increased engagement
Simplifying and streamlining your loyalty programs to ensure higher adoption rates
Creating ways to reward your customers that won’t break the bank

Check out the incredible speaker line-up to see who will be joining John .

Download The Latest Agenda